Operational transformation for manufacturing, field service, and logistics

Your business is losing money between its systems. We fix that.

Provolve works inside manufacturing and operational businesses to eliminate manual work, connect disconnected systems, and deliver measurable improvements using AI-powered engineering. Working solutions in weeks. No unnecessary software. No vendor lock-in.

Working in weeks

Not two quarters of discovery

No unnecessary software

Connect what you already own

No vendor lock-in

Documented and yours outright

25+ years of ERP, MRP, and field-service systems Measured on business results, not hours Packt published author
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25+

Years delivering operational software

1000s

Engineers and operatives serviced

£5k

Fixed-price week to find where the money goes

2-4 wks

To the first system running in production

Three expensive problems, and none of them are software problems

Most manufacturing, field service, and logistics businesses already own enough software. The cost sits in the gaps between those systems, and in the people who bridge the gaps by hand every day.

Money leaks between systems

Sales in Pipedrive. Designs and bills of materials in SolidWorks. Accounts in Xero. Production planning in a spreadsheet only one person understands. Every handover between them is retyped by hand, and every retype is an error waiting to reach a customer.

  • Orders rekeyed from quote to works order to invoice
  • BOMs and stock that disagree depending on who you ask
  • Integrations that break quietly until someone notices

Skilled people spend their week on admin

Planners, estimators, engineers, and office staff lose hours every week to purchase orders, timesheets, job sheets, chasing suppliers, and copying figures from one screen to another. None of it is the job they were hired for.

  • Supplier documents read and typed in by a person
  • Approvals that live in email and get lost there
  • Month end that takes a week because the data is scattered

Nobody can see what is actually happening

Stock, work in progress, delivery dates, and job margins are known in someone's head or last month's spreadsheet. Decisions get made late, on numbers nobody fully trusts, and the cost shows up as expediting, overtime, and lost orders.

  • Shop-floor status collected by walking the floor
  • Reports built by hand, out of date on arrival
  • Growth blocked because the current setup cannot take more volume

The arithmetic

Take one bottleneck: an office that spends 40 hours a week retyping orders and chasing paperwork. At an employment cost of £25 an hour, that is roughly £52,000 of staff capacity every year, spent on work a connected system does for nothing. That capacity only becomes cash when the business redeploys it or stops paying for it, which is why every Provolve engagement is scoped against a measured result rather than a list of features.

Sound familiar?

  • Your ERP, MRP, or job system no longer matches how you operate
  • An AI pilot impressed everyone and never reached production
  • Critical knowledge sits with one person and one spreadsheet
  • Vendors sell you more software when what you need is less
See how we fix it

Priced against the result, not the hours

Every engagement starts from a measurable business problem and ends with a working system and a before-and-after figure. Start small, prove the return, then decide whether to go further.

Start here 5 days

Operational Friction Audit

£5,000 + VAT, fixed

Five days inside your operation, with the people who do the work. We find where time is wasted, where data is retyped, where systems fail to connect, and which fixes are realistic.

You get

  • A costed, prioritised improvement plan
  • The hours and errors each fix would remove, with the arithmetic shown
  • A clear recommendation on what not to build or buy
  • Where the top fix is small enough, a working prototype of it by day five
  • £2,500 credited against a sprint agreed within 30 days
Book a Friction Audit
Most engagements 4 to 8 weeks

Operational Transformation Sprint

Fixed price, quoted against the result

One specific bottleneck eliminated. We connect the systems involved, automate the manual steps, deploy to the people doing the work, and measure the result against the audit baseline. The price is fixed against the scope and the result, not the hours.

You get

  • A working system in production, used daily, documented, and yours
  • Integrations between the systems you already own
  • Before-and-after figures for hours, errors, and lead time
Discuss a Sprint
Ongoing Monthly

Continuous Improvement Partner

Fixed monthly fee, defined capacity

Ongoing automation, optimisation, and senior technical oversight for businesses that would rather keep improving than commission another project. A standing relationship, not a ticket queue.

You get

  • An agreed monthly improvement backlog, delivered
  • Support for everything already deployed
  • Technical oversight of vendors, agencies, and AI decisions
Talk about a Partnership

Sprints and partnerships are quoted after the audit or a short scoping call, and every proposal states the result it will be measured against. Smaller, tightly scoped jobs are quoted separately. Proven components from previous engagements are reused where they fit, which is why a sprint takes weeks rather than months.

How each engagement works, who owns what, and what happens next

Forward deployed engineering: the delivery method behind every engagement

The role started at Palantir and is now how the AI companies themselves work. Instead of selling software or advice from a distance, you put a senior engineer inside the business. They sit with the people doing the work, learn the operation, and build against real data and real workflows. It is the only reliable way we know to get AI and integration work out of the pilot stage and into daily production use.

This is how Provolve has proudly worked for decades. It has only recently been given a name.

Embedded, not remote

On site and in your operation, alongside the people who use the systems. Not delivering against a scope document agreed six months ago and never revisited.

Builds, and advises from evidence

The deliverable is working software your team uses on Monday morning. Where advice is needed, it comes from what was built and measured inside your operation, not from a workshop and a set of assumptions.

Owns the last mile

Your data, your exceptions, your compliance rules, your people's trust in the output. That is the part no product can ship for you, and it is where the value actually sits.

Short loops

Watch a workflow on Monday, put a working tool in someone's hands by Friday, then fix what breaks in contact with reality. Weeks, not quarters.

Model capability is a commodity. The last mile is not.

Anyone can call an LLM. The hard part is knowing which workflow is worth automating, wiring it into the ERP or the WMS or the document pipeline, building the evaluation and guardrails so it does not quietly go wrong at 3am, and getting operational staff to trust it enough to stop doing the job by hand.

None of that can be done from outside the business. It needs someone technical, senior, and in the room.

  Consultancy Dev agency Hiring in Forward deployed
You get A report and a plan A scoped build A permanent salary Working systems in production
Time to value Weeks to a document Months to a release Months to hire and onboard First system live in 2 to 4 weeks
Learns your operation Through interviews Through your spec Over the first year By standing in it, in week one
When it goes wrong Out of scope Change request Depends on the hire Fixed the same week
AI capability Slideware and strategy Varies, often outsourced Scarce and expensive Daily production practice

In the building in week one. In production by week four.

Every deployment follows the same shape. The point is to get something real in front of the people doing the work before anyone has had time to write a specification for it.

How a deployment progresses Four phases in sequence: week one, deploy in and map the workflow. Weeks two to four, the first system goes live in production. Week four onward, harden and extend with evaluation and monitoring. Ongoing, hand over to your team with documentation. Workflow map Deploy in WEEK 1 Watch the real work Live in production First system live WEEK 2 TO 4 Real users, real data Evals and guardrails Harden and extend WEEK 4 ONWARD Measured, monitored, extended Documentation Hand over ONGOING Your team owns it
1

Deploy in

Week 1

On site with the operation. Watching the actual work, not reading a process document that describes how it was meant to happen. By the end of the week there is a map of where time and money are being lost.

  • Workflow observation with the people doing the job
  • Data and systems audit, including the spreadsheets nobody mentions
  • A shortlist of candidates ranked by value, risk, and effort
2

Ship the first system

Week 2 to 4

One workflow, taken all the way into production and put in front of real users. Not a demo, not a proof of concept that lives on a laptop. Something your team can use to do their job this week.

  • Built against your live data and your real edge cases
  • Integrated with the systems you already run
  • Human review built in wherever the cost of being wrong is high
3

Harden and extend

Week 4 onward

Contact with reality always exposes things no design session would have found. That feedback goes straight back into the system, and the next workflow starts while the first one is bedding in.

  • Evaluation and guardrails so quality is measured, not assumed
  • Monitoring, auditability, and a clear record of what the system decided
  • The second and third workflow, now that trust exists
4

Hand over or stay

Ongoing

Deployments should end well. Either your team picks the systems up with documentation and enough understanding to change them safely, or the deployment continues onto the next part of the operation.

  • Documented architecture your developers can actually maintain
  • Your team trained on the parts they will own
  • No lock-in to a platform only one person understands

Deployments are sized to the problem, and priced against the result

See engagements and pricing

Audit

5 days, £5k fixed

Embedded diagnosis. You get the workflow map, the costed shortlist, and an honest view of what is worth building.

Sprint

4 to 8 weeks, fixed price

The full model. One bottleneck removed, first system live inside a month, result measured against the baseline.

Partner

Monthly, fixed fee

Ongoing improvement and support, including CTO-level oversight where the business needs it. Fractional CTO

AI where it pays, plumbing where it has to

Most AI projects fail on the unglamorous parts: the data is a mess, the integration does not exist, nobody trusts the output. A deployment covers all of it, because the AI is worthless without the rest.

AI systems wired into the operation

LLM workflows that sit inside a real process and are measured on whether the process got better, with human review wherever being wrong is expensive.

  • Document intake, extraction, and classification
  • Compliance and approval workflows with an audit trail
  • Internal assistants grounded in your own data
  • Evaluation harnesses so quality is measured, not hoped for
More on AI workflow automation

The operational systems underneath

Twenty-five years of ERP, WMS, MRP, and field service means the systems your AI has to talk to are familiar territory, not a discovery exercise billed to you.

  • Legacy ERP, WMS, and MRP replacement in stages
  • Field service, scheduling, and mobile workforce apps
  • Integrations that stop breaking every month
  • Operational reporting people actually rely on
More on systems rescue

The data and architecture work nobody quotes for

The reason the last AI attempt stalled is usually here. It gets fixed as part of the deployment rather than raised as a blocker and handed back to you.

  • Data modelling, cleaning, and migration
  • APIs and integration design across systems that were never meant to talk
  • Security, access, and compliance considerations
  • Performance and reliability where it matters
More on architecture

Technical leadership while embedded

Being inside the business means the strategic questions get answered with evidence from the work itself, rather than from a workshop and a set of assumptions.

  • Build, buy, or rebuild decisions backed by a working prototype
  • Oversight of existing developers, agencies, and vendors
  • Technical due diligence and investor conversations
  • Hiring and team structure as capability moves in house
More on fractional CTO work
Python Rust React Java Flutter LLM orchestration ERP / WMS / MRP Cloud and on-prem

Why weeks, not quarters

Embedded engineers, delivering at the pace of a project team

The forward deployed model only works if the engineer can build as fast as they can learn. AI-assisted development is what makes that possible, and it is how every hour of every engagement is executed: architecture, implementation, review, and testing.

Build at the speed of the conversation

A workflow discussed on the warehouse floor in the morning can exist as working software by the end of the week. That loop is short enough to keep the people who do the job involved in shaping it.

Speed without the usual cost

AI-assisted review surfaces edge cases, security gaps, and design problems before they reach production. Fast delivery only counts if the thing still works in month six, when the deployment is over.

Advice from daily practice

Guidance on where AI fits in your business comes from someone shipping production systems with these tools every day, not from a certification, a vendor deck, or a workshop.

This is why an embedded Provolve engineer can outrun a project team.

No handoffs, no requirements written for someone else to misread, no waiting for the next sprint.

Talk about your operation

Track record

The model only works with someone who knows your kind of operation

Being embedded is worth nothing without the depth to recognise what you are looking at. Twenty-five years of designing, building, and rescuing operational systems is what makes week one useful instead of an education paid for by you.

View Case Studies
  • CTO and founder experience across software products and consulting.
  • Designed and delivered ERP, WMS, MRP, field-service, accounting, ordering, and workflow platforms.
  • Replaced legacy systems for large operational teams, serving thousands of engineers and operatives across multiple sectors.
  • Built low-code AI workflow tools using React, Rust, Python, and LLM integrations.
  • Delivered low-latency Rust software for HPC and data-centre environments.
  • Co-authored a commercial technical book on Apache OFBiz.
  • Experience across logistics, aviation freight, retail, manufacturing, field service, construction, compliance, and public sector data.
  • Every Provolve engineer ships production software with AI development tools daily, which is what makes fixed-price deployments measured in weeks viable.
Project Delivery
Active
Construction Workforce Management App Live
1000s
Android iOS Web Flutter
ERP / WMS Modernisation Live
Multi-site
ERP WMS MRP
AI Workflow Platform Live
FlowStudio
React Rust LLM

25+

Years

6+

Industries

View all →

Work delivered from inside the operation

View all
Construction
1000s of operatives
Hooped

Construction workforce management platform

Real-time visibility of labour, compliance, and site activity for specialist contractors - replacing paperwork with a live digital system.

Flutter React iOS Android
AI Platform
FlowStudio
FlowFoundry

AI workflow platform - FlowStudio

Low-code LLM workflow platform built with React, Rust, and Python for business users and developers.

React Rust LLM
ERP / WMS
Multi-facility
Stannah

ERP/WMS/MRP platform for commercial operations

Full ERP, WMS, MRP, ordering, accounting, and product configurator across multiple facilities.

ERP DDMRP Java
Field Service
1000s served
Stannah

Field-service platform for thousands of engineers

Legacy replacement with Android app, real-time sync, and contract management across 13 branches.

Android Java 13 branches
HPC / Rust
<1ms latency
Northern Data

HPC power-curtailment software

Multithreaded, low-latency Rust software for data-centre power management with secure gRPC.

Rust Flutter gRPC
Aviation Freight
US airports
Air Menzies International

Freight operations platform

Booking, real-time pricing, warehouse tracking, and compliance tooling for US airport freight operations.

Aviation WMS Compliance
E-commerce
Award nominee
I Want One Of Those
Born Gifted

E-commerce WMS and operations systems

WMS, call centre, payment gateways, and fulfilment systems for a high-volume gifting retailer.

WMS Retail Payments
Few possess his level of technical expertise while also excelling in communication across all business sectors; this distinction truly sets him apart. It's this combination of skill, commitment, and communication that keeps us continually reaching out for his services.
Stannah

Marc Mudie

Head of Enterprise Applications · Stannah

Read all testimonials

Where is your business losing money between its systems?

A five-day Operational Friction Audit finds out, and leaves you with a costed, prioritised plan whether or not you take it further with us. Book a short call to see if it is the right starting point. If it is not, you will be told that.