Event Suppliers Index
The Netbenchmarks Event Suppliers Index is a unique online customer satisfaction tool, which ranks venues and suppliers by performance. The Index provides independent recommendation from customers, and highlights who is delivering the highest quality of service in the events industry.
The surveys deliver performance tracking across all aspects of customer satisfaction from the sales process, through to post event accounting as well as core aspects of the event delivery itself.
This tool enables organisation's and freelancers from all event supplier sectors to market themselves to event organisers and buyers and is also as a white label internal staff performance management tool
Using a platform developed by Provolve this unique tool has been rolled out across industries. The tool allows Netbenchmarks to remain firmly in control of thir own site. All aspects of the site's management is controlled through the unique management console. In fact the entire site has been set up through the management console making the roll-out as easy as possible.
Customer profiles are maintained online by the customers allowing them to design their own individual profiles. Using the integrated Customer Relationship Manager, Netbenchmarks staff are able to keep in touch easily with their customers and documents and surveys can be published directly to the website by using the integrated Content Management System.
